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Privacy Policy


Wander Birds Of Passage Travel Club Private Limited (“WBP Travel Club”, “we”, “our”, or “us”) operates the website https://www.wbptravelclub.com (the “Website”), an all-in-one platform designed to offer seamless, customized, and memorable travel experiences. Our services include tour packages, sightseeing experiences, holiday planning, and other travel-related offerings.

We are committed to protecting the privacy of our users and ensuring that personal information shared with us is handled responsibly, transparently, and securely. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you interact with our website or services.

By accessing or using the Website, you agree to the terms outlined in this Privacy Policy.


Introduction


At WBP Travel Club, we believe that planning and experiencing travel should be effortless and trustworthy. To deliver personalized travel solutions, manage bookings, and provide customer support, we may need to collect certain information from our users.

This Privacy Policy applies to all visitors, registered users, customers, and members who access the Website, submit enquiries, make bookings, or otherwise interact with our services, whether online or offline.


Legal Basis for Processing Personal Information


We collect and process personal information only where we have a lawful basis to do so. Depending on the nature of your interaction with us, this may include:

  • ✔ Processing necessary to perform a contract with you, such as confirming bookings or providing travel services
  • ✔ Your consent, where you voluntarily provide information or agree to receive communications
  • ✔ Legitimate business interests, including service improvement, fraud prevention, and customer relationship management
  • ✔ Compliance with applicable legal and regulatory obligations

We ensure that personal data is processed fairly and only for clearly defined purposes.


Consent


By using our website, submitting enquiries, creating an account, or booking travel services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Where required by law, we will obtain explicit consent before sending promotional communications or processing certain categories of data. You may withdraw your consent at any time, though doing so may affect our ability to provide certain services.


Information We Collect


We collect information in order to provide customized travel experiences and efficient customer service.


Information Provided by You

When you interact with our website or services, you may provide information such as your name, email address, phone number, travel preferences, booking details, identification information required for travel arrangements, billing details, and communications sent to our support team.

This information allows us to respond to enquiries, design travel itineraries, process bookings, manage payments, and keep you informed about your travel plans.


Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages viewed, time spent on pages, and navigation patterns. This data helps us understand user behavior, improve Website performance, and enhance security.


Use and Processing of Personal Information


The personal information collected by WBP Travel Club is used for purposes including:

  • ✔ Managing travel enquiries, bookings, and itineraries
  • ✔ Communicating confirmations, updates, and important travel information
  • ✔ Providing customer support before, during, and after travel
  • ✔ Improving our services, Website features, and user experience
  • ✔ Sending promotional offers or updates where consent has been provided
  • ✔ Complying with legal obligations and preventing fraud or misuse

We do not use personal information for purposes unrelated to travel services without your permission.


Retention of Personal Information


We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining data for booking management, customer support, legal compliance, accounting, and dispute resolution.

Once information is no longer required, it is securely deleted or anonymized, unless retention is required by applicable law.


Cookies and Tracking Technologies


Our website uses cookies and similar technologies to enhance user experience and analyze Website usage. Cookies help us remember user preferences, manage sessions, improve loading speed, and understand which travel services are of interest to users.

You can choose to disable cookies through your browser settings; however, some features of the Website may not function optimally if cookies are disabled.


Disclosure and Sharing of Information


We respect your privacy and do not sell or rent your personal information to third parties. However, information may be shared in limited circumstances, including:

  • ✔ With travel service providers such as hotels, transport operators, or tour partners, where necessary to fulfill your booking
  • ✔ With payment processors and technology partners for secure transaction handling
  • ✔ With legal or regulatory authorities if required by law
  • ✔ In connection with a merger, acquisition, or business restructuring

All third parties are required to protect your information and use it only for authorized purposes.


Security Practices and Safeguards


We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. These measures include secure servers, restricted access controls, encryption where appropriate, and regular monitoring of our systems.

While we take strong precautions, no system can guarantee absolute security. Users are encouraged to protect their own login credentials and personal devices.


User Rights and Choices


You have the right to access, review, update, or correct your personal information. You may also request restriction or deletion of your data, subject to legal and contractual obligations.

You may opt out of marketing communications at any time by following the unsubscribe instructions provided in such communications or by contacting us directly.


Eligibility to Use Our Services


Our services are intended for individuals who are legally capable of entering into binding agreements. If you are under the age of 18, you may use our services only with the consent and involvement of a parent or legal guardian.


Grievance Redressal


If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of personal information, you may contact our grievance officer:

Grievance Officer – Wander Birds Of Passage Travel Club Private Limited
Email: support@wbptravelclub.com
Subject Line: Privacy Policy / Data Protection Concern
We strive to respond to all legitimate grievances within 7–15 business days.


Changes to This Privacy Policy


We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices. Continued use of the Website constitutes acceptance of the updated policy.


Contact Information


Wander Birds Of Passage Travel Club Private Limited
Website: https://www.wbptravelclub.com
E-MAIL: info@wbptravelclub.com
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